We will NOT be picking up repairs at the Tigard & Pearl District REI stores or the Portland Patagonia Store on Monday, August 21st. We will instead pick up repairs at those locations early (before the open) on Saturday, August 19th. We will resume regular monday pick-up/drop-off at those stores on Monday, Aug 28th. Thanks!
A few things to know:
Beginning November 27, 2012 Mountain Soles customers are no longer able to drop repairs directly at our shop. We have moved our operations to a non-retail location. We will continue to pick-up and drop-off repairs every Monday at several locations listed below. You can also ship your item to us as a Mail Order Customer. Our Milwaukie address is a shipping address only. Please do not attempt to drop items at that address.
Regardless of how you get your items to us, they MUST be clean, otherwise we will likely send them back and ask you to clean them first.
Portland area drop- off locations:
|Repairs dropped at the 2 REI locations below are charged $2.00 per item to cover our pick-up/ delivery costs. Both the Pearl and Tigard REI stores are also adding an additional $1.99 handling fee to cover their staff time and processing expenses. Expect to pay $3.99 per item to drop items at these two REI stores.
REI Pearl District
*Only Patagonia items can be dropped at this location.
*The store listed below ships all repairs to Mountain Soles. You may have to pay REI for associated shipping costs.